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Employee Assistance Program (EAP)

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The Employee Assistance Program offers access to confidential counseling and referral services to assist you or members of your family in handling problems related to work, personal relationships, finances, drug and alcohol problems, or other life concerns. Members of your family include spouse, domestic partner and young adult dependents to age 30. You and each of your dependents may schedule up to four free counseling sessions per benefit year. The Employee Assistance Program is administered by  Managed Health Network (MHN), Cupertino Office 1-800-826-4690 and for TDD 1-800-327-0801. Welcome Flyer (PDF) Defusing Difficult Conversations (PDF) Evidence of Coverage and Disclosure (PDF) Job Performance Referral Management Guidelines  (PDF) Managed Health Network Grievance and Appeals Process  (PDF) MHN Offers training programs on a variety of topics. Visit the MHN website for more information. To inquire about scheduling a training program for your department, please contact Pamela Gibson.   To take a look at an edition of Member Matters, just click on the link below. http://members.mhn.com/news/july06/welcome.html   You can also access online tools for managing stress, as well as expert guidance, articles and resources for daily living.   Please note: You don't need a user name or password to access the PDF newsletter. To use Member Matters, you'll need a user name and password. If you haven't registered yet, just click the "Register" link on the newsletter. You'll need your company access code, which you can get from your HR department or by calling 1-800-646-9923.